Benefit from the IBM hosting advantage
Focus Technologies is proud to utilize IBM Managed Hosting Services for application hosting support. IBM is the worldwide hosting leader – chosen by thousands of companies from Fortune 100 to small to medium enterprises to host critical business applications and Web sites. IBM’s hosting infrastructure include networking, security, OS management, storage, back-up, and implementation methodology. Utilizing the IBM Managed Hosting Service solution – we believe – empowers Focus Technologies’ Software-as-a-Service (SaaS) application as a comprehensive solution certain to serve our clients’ mission critical business requirements.
IBM’s Hosting Centers & Infrastructure
Focus Technologies’ applications reside in one of IBM’s strategically located e-business Hosting™ Centers. These hardened facilities are designed to provide a safe and controlled environment for proprietary information and physical assets, helping protect client data and applications against security breaches and natural disasters,.
Security is serious business at IBM. The company’s data center security measures are in compliance with – and in many cases, exceed – universally accepted practices.
IBM employs rigorous security technologies and procedures to protect the physical infrastructure and the integrity of customer data. Physical, onsite security includes interior and exterior video surveillance and monitoring by onsite security personnel, motion detectors and alarms.
Infrastructure security technologies and practices help protect critical business data against misuse and unauthorized access. Solutions include dedicated firewalls, quarterly scans to detect vulnerable ports, redundant appliances for all incoming traffic, and network intrusion detection policies.
The IBM hosting infrastructure provides exceptional performance and reliability. Designed with redundant server and network components, as well as automatic failover and high-speed load balancing, the IBM hosting infrastructure is capable of delivering consistent peak performance and uptime. IBM’s network and server infrastructure managed [something missing here?], with capacity and fault monitoring around the clock to help keep customers’ mission-critical business applications running smoothly.
In the event of an outage among clustered servers, automatic failover to a backup server allows for continuous operation. Data is incrementally backed up daily by both disk and tape, and full backups are performed weekly. The data is made readily available using IBM’s advanced storage area network (SAN) technologies. The SAN provides users with rapid access to data and can scale a customer’s available storage resources to accommodate increasing demand.
Ongoing Management & Support
IBM seeks to deliver the best possible application availability. It provides continuous infrastructure monitoring and management, 24 hours a day, 7 days a week – administered by IBM technicians who are always onsite, using a variety of network and server monitoring tools. Such tools detect problems before they impact application performance. When problems are detected, technicians work to resolve them using IBM’s world-renown resources.
Serving as a virtual extension of our business, IBM enables Focus Technologies to confidently deliver INScope to our customers. By leveraging IBM’s Managed Hosting services, we gain a highly reliable, scalable infrastructure for application delivery – one designed to accommodate our client’s application needs today – and in the years to come.
